Question 1

How often should a Las Vegas ice machine be cleaned?

Accepted Answer

Every six months at minimum, and many valley businesses do better on a quarterly schedule. Las Vegas water is very hard, so scale builds up faster here than in most cities.

Question 2

What are the signs of scale buildup?

Accepted Answer

Cloudy or soft ice, cubes that come out small or misshapen, longer harvest cycles, lower ice production, and a machine that runs constantly without filling the bin.

Question 3

How often should the water filter be changed?

Accepted Answer

Typically every six months, sooner in a high-volume kitchen. A fresh filter is the cheapest protection you can give the machine against our mineral-heavy water.

Question 4

Why does my ice taste or smell bad?

Accepted Answer

Usually biofilm or mold in the water trough, distributor or bin - not the water itself. A full deep clean and sanitize solves it and keeps you inspection-ready.

Question 5

Can you repair my ice machine as well as clean it?

Accepted Answer

Yes. We diagnose and repair water inlet valves, pumps, sensors, control boards and refrigeration faults, and we'll tell you honestly when a machine is past the point of being worth repairing.

Question 6

Do you offer scheduled ice machine service?

Accepted Answer

Yes. We'll put you on a recurring cleaning schedule and call you when you're due, so it never falls off your list.

1 year warranty guaranteed and 10 year warranty on new unit installs

Las Vegas, NV

Care for your ice machine

Ice machine maintenance and repairs in Henderson, NV

Every major ice machine brand

Ice-O-Matic

Manitowoc

Hoshizaki

Scotsman

Frequently Asked Questions